<%@LANGUAGE="JAVASCRIPT" CODEPAGE="65001"%> Front Runner Logistics Ltd

Services
We currently operate a mixed fleet of sixty vehicles which cater for every possible requirement our customers may need. These include:
Complete Transportation solutions
  • Articulated boxes, curtainsiders and rollerbeds.
  • 17 ton boxes, curtainsiders, rollerbeds and tailifts.
  • Luton transit boxes and tailifts.
  • Sprinter vans.
  • Escort Vans.
Complete Transportation solutionsTrack Live POD's

All of our customers are able to track there POD's real time via our web based tracking service. All our vehicles are fitted with the latest PDA's to enable live tracking of our vehicles and consignments.
A cross section of our current customers

Mars, D B Schenker, Geodis, Kuehne & Nagel, Activair, Strategic Shipping, Dei, Danzas AEI, Transglobal, Beauvais,, Kamino, Kintetsu, Walker Freight and Nightfreight.   We would be happy to arrange for you to get in touch with any of our customers to confirm the quality of our services.

Please use the drop down list or scroll down to find out more specific detail about how we operate our services

Insurance
FFL Insurance & Conditions of Carraige
FLL insurance brokers are Barnett and Barnett based in Isleworth.  A copy of our insurance policy and conditions of carriage are available upon request
Security Arrangements
FFL Security
ll our drivers are level B,D and Haz trained and wear identity tags.  If our workload requires that we have to subcontract business to another company, we always ensure that they comply and have signed our security warranty agreement.
 
 
Other Services
We offer a groupage and dedicated service to Europe. Please contact us for more information.


Frequently Asked Questions
FAQ's
  • Out of Guage Freight - contact our office for a competitive quote.
  • Refused Deliveries and cancellation charges - contact us for our terms & conditions.
  • Service level descriptions - see our tarrif page.
  • Insurance - this under our standard conditions of carriage our liability is limited to 2 SDR's per kilo.
  • Collections - within the designated dotted area on the tarrif map collections will be returned to the customer on the day of the collection provided that the customer remains open to accept delivery.
  • Secure deliveries - a two man crew is available on request.


Quality Control
FFL Quality Statement
The Directors of FLL have made a commitment to provide a high level of service at all times to our customers.  Our objective is to be a nationwide courier of the highest reputation and we seek to provide a service level that exceeds customers expectations. 

We have always pursued a policy of excellence in our business methods and are seeking official recognition.  We have retained an independent consultant (Gerald Cockcroft Consultancy) to prepare a QA programme to BS EN ISO 9002 1994 standard.  We expect to gain accreditation by Bureau Veritas International within the next 6 months.  This programme when approved will be mandatory for all staff to work within the parameters of this system.  All FLL staff are trained to level 4 security.

We have a customer care procedure which is based on communication, any problem or complaint is given the highest priority, non conformities are dealt with immediately and procedures are always subsequently reviewed.

It is our belief that quality comes from "hands on management", all our staff know they are making an important contribution and take pride in our service.
 
To view our current live jobs please click here.