The Directors at Front Runner Logistics have made a commitment to provide a high level of service at all times to our customers. Our objective is to be a Nationwide courier of the highest reputation and we seek to provide a service level that exceeds our customers expectations.
FRL have recently acquired 2 Mercedes ELECTRIC Sprinter vans. We strongly believe that we need to do our bit to reduce the carbon footprint of our industry. We are committed to investing in greener vehicles and technologies over the coming month/years as the OEMs improve performance to meet the needs of our customers. We have also committed our support to helping the UK Government test E-HGVs between 2025-2030 and will keep the website updated with our progress
We are a Section 5 Haulier and all Front Runner Logistics staff are Cargo Operative (CO) trained.
We have a customer care procedure which is based on communication. Any problem or complaint is given the highest priority, non conformities are dealt with immediately and procedures are subsequently reviewed.
It is our belief that quality comes from “hands on management.” All our staff know they are making an important contribution and take pride in our service.
We can also supply in house staff to assist in with operational requirements and increases in demand.